To keep our staff and patients safe during the pandemic we have had to change the way you get help from us.
We cannot have people turning up at the surgery or large numbers of people waiting in the Waiting Room
We have amended our "Care Navigation" system into a "Total Triage" system.
Everyone who rings for an appointment will be care navigated.
This may involve a Clinician ringing you back and hopefully addressing your issues on the phone
If the only way for you to be helped is to see a Clinician - you will be asked to attend at a given time
When you come - wear a face covering and use hand gel
You can help by using online services as much as possible
You will be screened on arrival for symptoms of COVID19
Please DO NOT come if you have symptoms of COVID19
You MUST self isolate and arrange a PCR test at a Testing Centre if you have COVID19 symptoms - it is the law !
If you refuse to co-operate with the rules regarding COVID19 e.g refuse to have a test or knowingly come with symptoms, we may be forced to send you a warning letter about your behaviour
Contrary to what you may have seen or read
We are open
We are seeing patients face to face if a clincian feels it is required