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Care Navigation

You may be asked about your health issue when you call to book a GP appointment. This is called Care Navigation. IT's about helping you get to the service you need. your local practice reception team have been specially trained and may suggest other professionals that could help you better.

 

Polite Patient Infomation

From Monday 17/6/2019 this surgery will be a care navigating practice.

Please be advised care navigation involves reception staff asking for information relating to your particular complaint and query.

The information given enables staff to direct you to the most appropriate care available for your request.

Care navigation has been implemented to assist our patients and not to gather unnecessary personal information from you.

Please be respectful to our staff who are here to help you and provide the best possible care for you the patient

Thank You.

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