Safeguarding is everyones Business
All the surgery staff has safeguarding training and are always willing to talk to anyone concerned about the saftey of a member of our community. Please click here for some numbers and websites which may be helpful.
All patient consultations are conducted on the ground floor and ramps and toilet facilities are available specifically for our disabled patients. Please contact the reception if you have any special needs.
Freedom Of Infornation - Publication Scheme
The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the 'classes' of infromation the practice intends to routinely make available. This scheme is available from reception.
Removal Of Patients From The Practice List
Central Surgery aims to provide the best possible health care for their patients. However, there may be circumstances when it would be considered reasonable, or in the best interest of the patient, to remove patients from the list. The situations which justify removal are:
For more information regarding this please look at our zero tolerance policy.
The Doctor can remove a patient from the list giving a maximum of 28 days’ notice under the following circumstances:-
Where a patient has moved out of the designated practice area and has failed to register with another practice.
Where a patient has moved abroad for a period of three months or more.
Failure To Attend Pre-booked Appointments
Where a patient fails to attend pre-booked appointments on a number of occasions during a given period.
Irretrievable Breakdown Of The Doctor/Patient Relationship
Where a patient's behaviour falls outside of that which is normally considered reasonable and leads to an irretrievable breakdown of the doctor/patient relationship.